Privacy Policy
Last Updated: January 2025
1. Introduction
BathBridge (“we,” “us,” or “our”) is committed to protecting your privacy.
BathBridge operates as an online platform that helps homeowners compare bathroom remodeling contractors and connect with companies that may be able to assist with their projects.
BathBridge is a contractor aggregator, not a remodeling contractor or service provider. The platform does not perform renovation work or employ contractors.
This Privacy Policy explains how information may be collected, used, and shared when users access or interact with the website (the “Platform”).
By using the Platform, you acknowledge and agree to the practices described in this Privacy Policy.
2. Information We May Collect
2.1 Information You Provide
Information may be collected when users:
- Submit contact or quote request forms
- Request to be connected with contractors
- Provide project details
- Communicate through the Platform
This information may include:
- Name
- Email address
- Phone number
- Property location
- Bathroom remodeling project details
- Any additional information voluntarily submitted
Information submitted through the Platform may be shared with independent contractors to facilitate communication or comparison requests.
2.2 Automatically Collected Information
When visiting the Platform, certain information may be collected automatically, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages viewed
- Referring website addresses
- Approximate geographic location
This information helps improve the functionality, performance, and security of the Platform.
2.3 Cookies and Tracking Technologies
The Platform may use cookies and similar technologies to improve user experience, analyze traffic, and support site functionality.
More details are available in the Cookie Policy.
3. How Information Is Used
Collected information may be used for purposes such as:
- Connecting users with independent bathroom remodeling contractors
- Providing comparison tools and project matching features
- Responding to user inquiries
- Improving platform functionality and usability
- Website analytics and traffic monitoring
- Legal compliance and fraud prevention
BathBridge does not perform renovation services and does not use collected information to provide construction services.
4. Information Sharing
BathBridge does not sell or rent personal information.
Information may be shared with:
- Independent bathroom remodeling contractors when users request to be contacted
- Service providers assisting with website operations
- Legal authorities when required by law
- Business partners during a merger, acquisition, or business restructuring
Once information is shared with third-party contractors, their privacy policies and practices apply.
5. Data Security
BathBridge implements reasonable administrative, technical, and organizational safeguards to protect collected information. However, no system can guarantee complete security.
6. Your Privacy Rights
Depending on your location, you may have rights to:
- Access your personal data
- Request correction
- Request deletion
- Opt out of certain communications
Requests may be submitted through the contact information below.
7. Children’s Privacy
The Platform is not intended for individuals under the age of 13. BathBridge does not knowingly collect personal information from children.
8. Third-Party Links
The Platform may contain links to third-party websites, including contractor websites. BathBridge is not responsible for the privacy practices or content of external sites.
9. California Privacy Rights
California residents may have additional rights under applicable privacy laws, including rights related to access, deletion, and disclosure of personal information.
10. International Data Transfers
Information collected through the Platform may be processed or stored in locations outside the user’s jurisdiction.
11. Data Retention
Personal information is retained only as long as necessary for the purposes outlined in this policy or as required by law.
12. Changes to This Policy
BathBridge may update this Privacy Policy periodically. Updates will be posted on this page along with a revised “Last Updated” date.
13. Contact Information
For privacy-related questions or requests, please contact:
BathBridge
Email: support@bathbridgeconnect.com
Service Area: United States